Sections

GuestBridge

Every enquiry answered. Every quote already written.

GuestBridge reads your villa’s inbox, checks live NightsBridge availability and leaves a finished quote in your Drafts. You read it. You press send.

An enquiry becoming an offer in the Drafts folder, then a booking

Guests don’t wait.
Your quotes shouldn’t either.

From an email to a booking

  1. 01 · Enquiry

    A guest emails. That is all.

    An ordinary availability request lands in your villa’s inbox. Dates, guests, children’s ages and language are read for you. A missing date is asked for, never guessed.

    A guest’s availability request: two travellers, 22 to 27 June
  2. 02 · Offer

    The offer is already in your Drafts.

    Live NightsBridge rooms and rates for those exact dates, your direct-booking discount applied, in the guest’s language and your signature. You read it and press send. Nothing goes out before that.

  3. 03 · Booking

    The guest books from one link.

    They choose a room and give their details. GuestBridge writes the reservation into NightsBridge at the accepted price and reads the total back to confirm it.

  4. 04 · Proforma

    Confirmation and proforma, drafted.

    The confirmation, the proforma invoice and the deposit link wait in your Drafts, again for you to send. The booking is already in NightsBridge.

≈ 01234567890123456789 min

from an enquiry landing to a draft waiting

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guest emails sent without a person pressing send

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reservation per enquiry, however many times a guest clicks

01234567890123456789×

availability checked — when the page opens and just before booking

Dashboard

Control everything from your dashboard.

Your numbers, your offers and your bookings, on one screen.

Insight

See how your business actually runs.

Enquiries, offers sent, conversion, where guests find you and which months they want. Response time is the one to watch: how long from enquiry to draft.

Bookings

Create a booking straight into NightsBridge.

Pick the dates, the room and the guest. The reservation is written into NightsBridge and the proforma waits in your mailbox, ready to send.

Offers

Turn an offer into a booking when the guest asks.

Every offer you have sent is listed with its dates, state and total. When a guest says yes, fast-track it into a booking from the list.

Pricing

Reprice an offer before it goes out.

Offer a better discount on an offer you have not sent yet. The rooms and the total update at once, and the reason is kept for your records.

Language

Send offers in English or German.

Choose the language an offer is sent in. Each property keeps its own wording for both, and room names, prices and dates pass through exactly as they are.

Control

Yours to change.No developer needed.

Whatever you set takes effect on the next enquiry.

Set your direct-booking discount for each property. It is applied on top of the NightsBridge rate, and the guest sees it.

Applies toEach property

You stay in charge of every word a guest reads.

GuestBridge does the work around the decision, not the decision itself. These rules are most of the engineering.

Nothing is sent automatically.
Every guest-facing email is a draft. The one exception is the notification your own office receives.
Success is never claimed early.
A guest is told their booking is confirmed only once NightsBridge has accepted it. If something fails, they are told a person is dealing with it — and one is, because the alert fires at the same moment.
The price is verified, not assumed.
After the discounted rate is written into NightsBridge, the booking total is read back and compared with what the guest accepted. If they disagree, no invoice or payment link is produced.
A price a guest has seen never changes.
Offers already sent keep their prices even if your master data changes afterwards.
Everything is written down.
Who was quoted, what they were quoted, when it was sent, who changed a discount and why, what the robot did and how long it took.
Access is narrow and revocable.
Only the mailboxes you nominate, a dedicated NightsBridge user of its own, signed offer links that expire, and documents sent as attachments rather than links.

Questions, answered.

A property that takes bookings on NightsBridge, and a Microsoft 365 mailbox that receives its enquiries. GuestBridge is built around NightsBridge availability and rates.

No. Every guest-facing email is a draft in your mailbox, and a person presses send.

NightsBridge publishes availability but no way to create a booking, so GuestBridge signs in as its own dedicated user and completes the booking form exactly as a person would, on a fresh, isolated machine each time.

The guest is never told they have booked when they have not. They are told a person is dealing with it, and your team is alerted at the same moment.

English and German today, chosen from the language of the enquiry.

It was proven end to end at Villa Coloniale against live mailboxes, live availability and real reservations. Request a demo and we will show you it working on a property like yours.

See it on your own property.

Tell us about your property and we will show you GuestBridge working on a real enquiry. We reply within one working day.

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